Casey, the owner of Pug Bike Rentals, is a young business owner doing everything right. He delivered our five bikes, promptly, was quick with phone responses to our questions, and uncomplainingly made adjustments to changes in the number of bikes we needed. He went above and beyond when he loaned us tools to remove bike wheels so we could fit two bikes into our SUV. His bikes were almost new, and, as a cyclist, I appreciated his choice in top of the line cruisers. WELL DONE CASEY!